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Connection problem

s zbk vor 13 Jahren • aktualisiert von Mobbeel vor 13 Jahren • 0
Just subscribed to the service. Every time I try to connect the error message 
"Could not connect to server for communicating with BioWallet. Try again later..." appears. 
Any suggestion? 
Thanks

Antwort

Antwort
Beantwortet
Mobbeel vor 13 Jahren
Hi, after a lot of work we have been able to solve the issue.

Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.

Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.

Mobbeel Team.
Antwort
Beantwortet
Mobbeel vor 13 Jahren
Hi, after a lot of work we have been able to solve the issue.

Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.

Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.

Mobbeel Team.

Customer support service by UserEcho