1. General
  2. Pytania
+3
Z odpowiedzią

is it necessary to re-train the app between upgrades?

Michael Hughes 15 lat temu • Ostatnio zmodyfikowane przez Mobbeel 14 lat temu • 0
The import/export process really needs to be more friendly. Thought I was exporting my authentication signature AND the data I've added. Could the key be stored somewhere to smooth this process, or does that violate all efforts at making this secure?

Also, my personal data was not exported. Only the files I had specifically added. Would be nice if my personal data was included in the process. I don't like having to re-enter who I am each time I reinstall or move my data to another device. Isn't it a goal of this app to store my personal data for me?

Odpowiedź

Odpowiedź
Z odpowiedzią
Mobbeel 14 lat temu
We are afraid you should re-train the signature recognition process if you change your phone because different devices could capture different data with your same signature (i.e.: the Samsung Galaxy touchscreen is much less sensitive than the HTC ones and captures less control points). If you train the process with one device and then you want to use a different one to log in, there is a high risk you won't be recognized.

Saving the personal data or preferences is an interesting feature and it could probably be implemented in future releases.

The data could be kept secure if we prompt the user for an "export password" and encrypt all the exported data with it. Then during the import process the user must enter it again to decrypt the data.
Odpowiedź
Z odpowiedzią
Mobbeel 14 lat temu
We are afraid you should re-train the signature recognition process if you change your phone because different devices could capture different data with your same signature (i.e.: the Samsung Galaxy touchscreen is much less sensitive than the HTC ones and captures less control points). If you train the process with one device and then you want to use a different one to log in, there is a high risk you won't be recognized.

Saving the personal data or preferences is an interesting feature and it could probably be implemented in future releases.

The data could be kept secure if we prompt the user for an "export password" and encrypt all the exported data with it. Then during the import process the user must enter it again to decrypt the data.

Customer support service by UserEcho