Your comments
Hi, after a lot of work we have been able to solve the issue.
Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.
Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.
Mobbeel Team.
fa 13 anys
Hi, after a lot of work we have been able to solve the issue.
Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.
Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.
Mobbeel Team.
Hi, after a lot of work we have been able to solve the issue.
Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.
Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.
Mobbeel Team.
Hi, after a lot of work we have been able to solve the issue.
Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.
Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.
Mobbeel Team.
Hi, This the first notice we have had, but I can assure you our application is not a risk.
Which antivirus is that? We would like to review it and find out why it thinks our app is a risk.
Thanks for the info and rest assured it's not a malicious app at all.
Mobbeel Team
It is something we are considering, but we are not sure if the best option would be PC-based or Web-based, what do you think?
Hola, algunos bancos bloquean el envío automático de formularios de login por razones de seguridad. En estos casos, puedes entrar en las Preferencias de BioWallet2Browser y desactivas la opción "Entrar automaticamente". De esta manera, una vez que el usuario y contraseña llegue a tu navegador y se rellenen los campos en el formulario podrás enviarlos manualmente con el botón de "login" de la página.
By default, BioWallet uses the “inactivity time” concept. It is defined as the amount of time that BioWallet keeps you identified when you stop interacting with the application (assuming you don’t use “logout” option).
You can change this behaviour checking the option "Logout when locked" inside Settings/Security Settings. If you enable it, when the phone is blocked your inactivity time will expire and BioWallet’s session will end.
Please see this FAQ, questions "13. Export your information" and "14.Import your information"
Thanks, it is something we always have in mind, but it's difficult to find the time and resources needed. We hope we will be able to release it some day, but unfortunately not in an immediate future.
Customer support service by UserEcho
