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Fixed

No communication between Google Chrome and BioWallet

Ignacio Arsuaga fa 14 anys • updated by Mobbeel fa 14 anys • 0
When I try to connect Google Chrome with BioWallet at my Android (version 2.3) the following error message appears: 
No ha sido posible comunicarse con BioWallet. Por favor compruebe que su teléfono móvil está encendido y con conexión de datos
By the way, my Android phone is on and with data connection

Answer

Answer
Fixed
Mobbeel fa 14 anys
Hi, after a lot of work we have been able to solve the issue.

Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.

Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.

Mobbeel Team.
Planned
Mobbeel fa 14 anys
Sorry, we have a big problem with the communication between the servers and the browser. Please see this post for more details.
Answer
Fixed
Mobbeel fa 14 anys
Hi, after a lot of work we have been able to solve the issue.

Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.

Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.

Mobbeel Team.

Customer support service by UserEcho