1. General
  2. Fehler
0
Fixed

No communication between Google Chrome and BioWallet

Ignacio Arsuaga vor 12 Jahren • aktualisiert von Mobbeel vor 12 Jahren • 0
When I try to connect Google Chrome with BioWallet at my Android (version 2.3) the following error message appears: 
No ha sido posible comunicarse con BioWallet. Por favor compruebe que su teléfono móvil está encendido y con conexión de datos
By the way, my Android phone is on and with data connection

Antwort

Antwort
Fixed
Mobbeel vor 12 Jahren
Hi, after a lot of work we have been able to solve the issue.

Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.

Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.

Mobbeel Team.
Geplant
Mobbeel vor 12 Jahren
Sorry, we have a big problem with the communication between the servers and the browser. Please see this post for more details.
Antwort
Fixed
Mobbeel vor 12 Jahren
Hi, after a lot of work we have been able to solve the issue.

Please ensure you have the latest Chome extension (1.0.8) that solves the problem. It should get updated automatically shortly, but you always can force the update with the "Update extensions now" option in the extension management page.

Please accept our apologies for this unacceptable disruption in the service. We are taking measures to make sure this won't happen again in the future.

Mobbeel Team.

Customer support service by UserEcho