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Answered

it's been a while since i used biowallet and i've forgotten how i signed.

Anonymous 9 years ago updated by Mobbeel 9 years ago 0
i didn't enroll password protection and i keep trying to sign but i just can't get it. is there any way i can recover my records?

Answer

Answer
Answered
Hello,

I'm afraid that if you didn't enroll the password and you don't remember your signature, there is no other way to access your records.

Your information is stored encrypted using a unique key generated from your handwritten signature so there is nothing we can do to recover it. Sorry

Best Regards,
Mobbeel Team.
Answer
Answered
Hello,

I'm afraid that if you didn't enroll the password and you don't remember your signature, there is no other way to access your records.

Your information is stored encrypted using a unique key generated from your handwritten signature so there is nothing we can do to recover it. Sorry

Best Regards,
Mobbeel Team.