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it's been a while since i used biowallet and i've forgotten how i signed.

Anonyme il y a 14 ans mis à jour par Mobbeel il y a 14 ans 0
i didn't enroll password protection and i keep trying to sign but i just can't get it. is there any way i can recover my records?

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Hello,

I'm afraid that if you didn't enroll the password and you don't remember your signature, there is no other way to access your records.

Your information is stored encrypted using a unique key generated from your handwritten signature so there is nothing we can do to recover it. Sorry

Best Regards,
Mobbeel Team.
Solution
Résolu
Hello,

I'm afraid that if you didn't enroll the password and you don't remember your signature, there is no other way to access your records.

Your information is stored encrypted using a unique key generated from your handwritten signature so there is nothing we can do to recover it. Sorry

Best Regards,
Mobbeel Team.