- General
-
Вопросы
0
Отвечен
it's been a while since i used biowallet and i've forgotten how i signed.
i didn't enroll password protection and i keep trying to sign but i just can't get it. is there any way i can recover my records?
Ответ
Ответ
Отвечен
Hello,
I'm afraid that if you didn't enroll the password and you don't remember your signature, there is no other way to access your records.
Your information is stored encrypted using a unique key generated from your handwritten signature so there is nothing we can do to recover it. Sorry
Best Regards,
Mobbeel Team.
I'm afraid that if you didn't enroll the password and you don't remember your signature, there is no other way to access your records.
Your information is stored encrypted using a unique key generated from your handwritten signature so there is nothing we can do to recover it. Sorry
Best Regards,
Mobbeel Team.
Сервис поддержки клиентов работает на платформе UserEcho
I'm afraid that if you didn't enroll the password and you don't remember your signature, there is no other way to access your records.
Your information is stored encrypted using a unique key generated from your handwritten signature so there is nothing we can do to recover it. Sorry
Best Regards,
Mobbeel Team.